I can give zero rating, if possible. They complete...

I can give zero rating, if possible. They completely ignore Board and will harass home owners. They take full advantage of amount time board can spend on things. If you want a management company that will follow board s decisions, look for some other company....

Edit: Fines were not even part of my original request that went to board and got approved. Then Heritage completely changed board s decision. I already talked to board and they agree with me that heritage completely messed this up either intentionally or unintentionally. Feel free to check with board on what they approved and what my original was....When they finally conduct an annual meeting (even here heritage is dragging their feet for conducting a virtual meeting) we will get a board who can spend more time and fire heritage....