Jennifer Crow

Review of Reagan Washington National Air...

Worst airport I have ever been in .. very confusin...

Worst airport I have ever been in .. very confusing how the terminals are set up & every single employee I encountered was very rude. I had one employee trying to rush me to get on this shuttle van to take me a different terminal in which case I was traveling just me & my baby & the lady grabbed my stroller and dragged it across the cement the intire way to the shuttle van I was yelling for her to please stop dragging it on the ground & at that point the wheel broke and another employee started yelling at her and they began to litterly fight in front me ... at that point I just picked up the stroller with my baby on my hip and got the bus. What a nightmare this airport is