Very disappointed. I normally go to the ford deale...

Very disappointed. I normally go to the ford dealer for my service, but this was my first time at this location since I've relocated to AZ.

All other ford dealers give you some kind of courtesy car wash. Didnt happen in either of my 2 visits. Last visit the mechanic left his greasy hand prints on the door...

They claimed they took my transmission out to diagnose a leak from it. they charged me $140 just to tell me its leaking again. My cars engine is still just as dusty and untouched as the last I dropped it off. So wondering if they even really looked any further. Couldnt show me any proof of the leak. I didnt really want to pay for the diagnostic but the service agent made me nervous about it by saying you cant check the transmission fluid level and no sensor will notify you so I had it done to try to know more.

To top it off I noticed a new leak coming from my engine that wasnt there when I took it in. My service guy claimed oblivious like he didnt see what I was talking about so I took my flashlight out and make it clear. He said the mechanics probably say it but must not even anything to worry about or they would have said something and it that it wasnt even a real leak anyways.

I came here for a simple oil change and they tell me I need to re seal my whole transmission for 3k. They clearly dont care about return business or customer service.