My name is Nimer and I work in The University of A...

My name is Nimer and I work in The University of Arizona. I have never experienced a bad service as I have received from this dealership. My Ford Fusion was under warranty of Land Rover dealership. Both service managers at both dealerships know each other. I got check engine light on and the service manager in Land Rover gave me a business card for the service manager in ford and asked me to take my car to them. Ford service manager charged me 175$ As a diagnostic fee and did not tell me upfront. I just received the bill. I don t understand how this business work on ripping off people in such way