Dramatic company. Totally not customer friendly an...

Dramatic company. Totally not customer friendly and customer aware. I have been reporting my problem for almost half a year. Promises are made but not kept. Virtually no communication to the customer. I have contacted several people. I will not name names because of privacy, but I have been in contact with the director. I have experienced a lot when it comes to poor service at companies but never as bad as with Fris.