Yazan A Almajali

Review of Future Ford of Sacramento

If I am doing this review right after buying the c...

If I am doing this review right after buying the car the rate would be 5 or 4 stars , but unfortunately thats not the case .

They have a zero rated customer service after the sale , they contacted me twice after I bought the car the 1st time was 9 months after I bought the car , it was a pre-owned certified ... they offered me 13k less that what I bought ( even less than half ) and maybe its a dealers thing but whats bad is that the guy who asked me to bring it promised me a great deal very close to the bank payoff amount .. but the guy who gave me the promise didn't show up the day of the appointment and the 1st response from his colleague who met me was that xxx was mistaken when he gave you the offer there is no way he can give it to you.

Now , I thought this is a one time thing but it happend again a month ago ,, 9 months after the 1st time and I told the guy who contacted me that i don't want to make deals with your dealership cause of what happened the 1st time and he told me just come and we will be able to offer you the payoff amount and this time is different and you are dealig with me and blah blah blah ,, So cause I am so naive I went to the Appointment just to see whats going to happen ,, and guess what happened,,,, I called him when I was outside and he told me come in ,,,,again he didn't show up and they said he had to leave for a family issue .

bottom line , If you are planing to buy a car and never go back again ,,, its a good place to do that , other than that their rating is -1