Karissa

Review of Freedom Paper

DO NOT GIVE THIS BUSINESS YOUR MONEY.

DO NOT GIVE THIS BUSINESS YOUR MONEY.

UPDATE: I emailed customer service as directed by the owner s response and they responded with a tracking number, not a refund. I NEED A REFUND. I DIDN T RECEIVE THE ORDER AND IT TOOK 10 WEEKS TO SHIP IN THE FIRST PLACE. God, I cannot WAIT to get my money back and be done with this ghetto company.

My order from them was never delivered. I placed my order for toilet paper and fabric softener on April 6th 2020 and didn't even receive so much as a confirmation email. I got no correspondence whatsoever. I emailed and called their customer service on 5/13/2020 with no response. Now after I file a case with PayPal to finally get my money back they wait until the very last day of the investigation to send my order confirmation on 6/19/2020. My case was closed in the seller's favor because they provided the tracking information at the very last hour. I still never received the products nor do I want them. I WANT A REFUND. I will NEVER shop with this company again and I will make sure to tell other people not to. I don't care what the circumstances were, you don't go silent for months after someone spends their money with your business, especially in times like these. I trusted this company to deliver an essential product when I needed it and they failed miserably. I do not want my order after literally 10 weeks of waiting. I want a complete refund of $44.75 and I m filing complaints with every body of government until I get it.