Stayed here for two nights on a recent visit to Lo...

Stayed here for two nights on a recent visit to Los Angeles. Was given the choice between two hotels for my purposes. Hotel itself is nothing special, but our experience was extremely frustrating. After being told over the phone before our visit that breakfast was included in the room rate, we were charged the first morning. Speaking with the front desk, we were told the charges would be reversed. Over the next 3 days and after our return, having spoken with the front desk on 3 different occasions, we received 5 incorrect receipts, all showing the breakfast charge. One receipt had us double charged. No one from the front desk to the manager could give us a straight answer as to how the change would be reflected on our credit card. For such a seemingly straightforward correction the amount of hassle required was painful. Was also told repeatedly over the phone that my math was incorrect and that the amount charged to my card didn't include breakfast (when it obviously did). Would not recommend.