Wayne Forehand

Review of Wade Raulerson Pontiac, Buick,...

I have a rattle in my door which should be covered...

I have a rattle in my door which should be covered by warranty but was told there's a $109 diagnostic charge unless they find defective material that can be billed to GM. I said there's no way I'm going to pay a diagnostic fee for a rattle that should be warranty covered. I have been an 8 year loyal customer, a Buick buyer from your dealership and am quite disappointed with new service policies.