Vesta Property Townhouse 1 year warranty problem

Vesta Property Townhouse 1 year warranty problem
I made a service call to repair major construction defects for less than year old Lattice townhouse on 208A ST Langley. The service rep came in did some minor drywall works but claimed that the bowed wall is within their tolerance so there is nothing they can do anymore. It is too obvious that something is wrong in the wall. the wall is pushed out wall, floor trim and lifted carpet (Photo). This is not acceptable per the construction performance guide. I complained and asked them to repair the defect but they will not. Nicole Toole and Ken Asai from Vesta told me that I have to claim thru 3rd party home warranty. but look at their web site saying the new homes are backed by their own 1 year warranty! They are just trying to make it hard and get it one go by! my brand new townhouse with bowed wall. I have to look at the ugly wall and carpet every day!!!

They are building another large community called Latimer just couple minutes away from my home. Stay away from this builder. I have to make another claim thru Traveler as they asked. I will see how this go and report back here. super disappointed in their quality and finish.

oh and they missed caulking in the shower enclosure. they applied caulking from outside so water egresses under the enclosure developed mold and started leak. Ken Asai comes in and did caulking from inside. sure. but what about the outside caulking? I cannot remove the mold now it's in between the caulking. I asked him both side should be replaced but he saying I have to clean the mold first before he can do it.