charline dumont

Review of The Kimberly Hotel

In few words: bad, dirty, unprofessional

In few words: bad, dirty, unprofessional
In more words:
mold in the bathroom
shower head felt like it was going to break
bed cover was stained
customer service less than friendly
bad quality breakfast food
The worse is that the staff is not helpful at all. Since we wanted to go to Washington for few days, we asked if we could store our 5 bags overnight .the front desk answered no and they refused to help us finding a luggage storage facility. When we finally found cbh storage we were disappointed to learn that Krystal Huang ( the lady we spoke to when we checked out) knows that there is a storage facility that can pick up their guests bags for free but for unfathomable reasons doesnt want to share the info with the guests! why?
To conclude, we wont be goig back there