I went into Visions yesterday to purchase a back u...

I went into Visions yesterday to purchase a back up camera for my truck. I had called ahead and was told that there was one available for $150. When I got to the store I was told that the rep couldn't sell it to me and only the manager could (why can't their employee who specializes in car electronics sell me a product that they quoted me a price for over the phone?). He then said that the manager was ready to go home but that he could do me a favour and get him to come back to sell it to me. It turns out there was nothing that the manager did that the other rep couldn't do. He just wrote the product name and price on a sheet to be taken to the counter for me to pay. Heres where it gets bad: He asked me if I wanted the optional insurannce plan which I said no to and it went basically like this:

Ronnie (manager): Would you like our insurance plan for $14.95 to protect your investment for x amount of years?
Me: "No, I don't think so"
Ronnie: "Its a really good idea since these days electronics don't last that long"
Me: No thats okay, my credit card doubles the manufacturer's warranty so your insurance would have no benefit to me"
Ronnie: "Look, I'm giving you a real good deal here"
Me: "Okay, but I still don't want the insurance"

Ronnie starts writing the amount of the insurance on the bill as if Im going to pay for it

Ronnie: "you're going to buy the insurance"
Me: "No I'm not"
Ronnie: "Look, you need to get with the program. I could just raise the price on this item here for you"
Me: "So you mean that unless I agree to pay for this insurance you're not going to give me this item for this price which was quoted over the phone?"
Ronnie: "Pretty much"
Me: "alright then I don't want to purchase it" I started to walk off, pretty ticked off.
Ronnie: "Okay fine I'll give it to you for that price"

This is the worst experience I've had in retail hands down and i will never go back to Visions. I ended up purchasing the camera, much to mey shame, because I needed to get it installed asap. I had gone to Visions before and gotten a really bad vibe and this confirms why. They can't sell products on their prices so they have to rely on manipulation and high pressure sales techniques to get anyone to buy their things. They inflate their prices so that they can afford to knock off some of the price to make it seem like you're getting a deal.

Oh, and their insurance plan is a joke. I looked at it. They say that you will get your money back after the period of coverage is over if you don't make a claim but what they don't tell you is that you need to file an application for that money within a limited period of time after that period is over (I think 60 days). Also, that credit cannot be used towards sale priced items which means that in a store where everything is constantly on sale, you don't have that many options. They are counting on you forgetting to apply for the credit. Who is going to remember to do that after three years?

This place is the absolute worst. For stress free experience where you will actually recieve good service and a company with a reputation worth upholding (Visions does not), go to Best Buy or Future Shop.

Brutal.