Arrival was fantastic; the in suite check-in is a ...

Arrival was fantastic; the in suite check-in is a nice touch (I wish more hotels would do this). Rosemary was great: she provided us with a quick tour (I was exhausted). Our Butler, Michael, was attentive and helpful without being over-bearing.

Both floors of our suite were immaculately clean; lots of natural light and water views. Rosemary had a birthday cake delivered for me - a delicious, thoughtful touch (I just wish a cloche had been provided for leftovers).

These suites only have a charge minibar; frankly, at this price point an additional mini bar that's complimentary should be available. At the very least a variety of local dates, and a chilled bucket of non-charge beverages (sodas, waters, a juice or two) should be in the suite.

The products in the bathroom were Hermes; they smelled wonderful and were great quality. (We'd read raves about Hermes perfume and cologne being offered as part of the toiletries, but we did not receive either, so that was either an oversight, or it's a thing of the past.) The shower was heaven on earth. The toilet and bathroom floor are not heated, but I'm guessing in this part of the world heated anything isn't taken into consideration?

His/hers flip flops and a simple beach bag are complimentary. But I would have preferred some ear plugs, because NEARBY CONSTRUCTION BEGINS AT 7 AM. It's loud. LOUD loud. Woke-me-from-a-dead-sleep loud. I called to inquire and was asked if I'd like a call back to discuss more. I said NO. At 8 AM the phone rings, waking me JUST when I managed to start to doze off.

Once my husband was lucid, he inquired about the noise and was very off-put by the suggestion WE should asked about construction, and let the hotel know early morning noise is a sleeping impediment to us - not the other way around. That's just unacceptable. Eventually we spoke with a Manager, Mariana, and she was extremely apologetic, which we appreciated. But guests should be told up front there is going to be early morning noise and asked if this will be an issue. Guests shouldn't have to ask.

Breakfast was good; it s a small buffet, but good quality. (A separate Asian buffet on a different floor is also offered.) We sat outside, which was lovely. The hotel has a Falcon to patrol to make sure crows don t create a nuisance it s a cool touch.

We went to have cocktails in the evening and had to laugh: about $50 US dollars for an Aperol Spritz. An Aperol Spritz, folks. Come ON. That s just ludicrous.

Overall, where dining service is concerned, there s a fine line between attentive service and service that is SO present it becomes distracting. This hotel is in the latter category. Some people may love this over-attention. We do not. (An exception: our breakfast interaction with the Falcon handler: he was incredibly astute and noticed us watching him several times before he slowly approached us. He was lovely.)