J

Jane
Review of Mamma Maria

4 years ago

The food and service was good! My rating is for th...

The food and service was good! My rating is for the unfortunate experience we had with the host.
My husband took me to Mamma Maria for dinner on my birthday. We were done eating, paying and were ready to leave and we suddenly remembered about getting our haymarket garage parking ticket validated. I went to use the restroom and my husband turned around to ask the male host if they could validate our parking ticket. In our experience, all the restaurants we dined in at Northend validated the parking ticket but apparently Mamma Maria didn t, which was totally fine as every restaurant has their own policies. The host mentioned that they don t validate parking tickets and my husband was ok with it and he stepped aside to wait for me to come out of the restroom. One of the customers sitting at the bar started talking to the host about how cheap it is that we asked for our parking tickets to be validated. The host thought my husband left and replied in agreement to the customer and joined the customer in conversation and both of them went on insulting us. After a few minutes my husband let them know that he was right there and that he could hear everything!! This experience of being insulted after paying for a costly dinner and on my birthday left a very sour taste in our mouths. It s just unacceptable for the host or any employee of a business to make fun of their paying customers!!!

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