Alex Gurdila

Review of Gateway Industrial Power (d.b....

UPDATE:

UPDATE:

They have contacted me about the issue I had and offered to refund the money for their mistake. That certainly put the issue to rest. I wish everyone would respond to their negative reviews like this, provided that it has solid grounds.

ORIGINAL REVIEW

If I could leave zero stars I would.
Got the truck in on a 7th injector change. Took them half a day to change it after saying it's a 30 min job.
After a few hours I checked on them, they said they've found another problem that was not letting the truck do the regen. Needed more hours to detect that. Eventually they said it's the AHI module that would cost 1200 to replace (when the part costs 450 online) and takes just 1 or 2 hours.
So I refused this scam they're running.
Went to another shop, lo and behold the truck is running the regen and no errors popped out.

I paid almost 700$ on a 7th injector, that any other shop would charge up to $300 max. Don't give them your time, money and trucks.

PS
The only good thing is they we're nice and smiling. But who wouldn't be when they overcharge customers 3 times normal repair rates and lie to them about broken parts.