Machines constantly break, eat your money, etc. I ...

Machines constantly break, eat your money, etc. I can't tell you how many times I've had to carry my wet soaking laundry and find some place to hang them up to dry because the driers haven't remotely dried them. I've even had machines lock my wet clothes inside, and they couldn't even bother to send a technician. I had to get the security guard in my building to help me and it took about an hour.

It's difficult to get through to their customer service, and if you wait and call them again the next day, they refuse to give refunds because you called too late. They are always rude and condescending, implying that the problem must be on my end. Even after explaining that other people had the problem as well.

If they run the laundry in your building, do yourself a favour and take your laundry to a proper laundromat instead.