Do not go here if you have less than perfect credi...

Do not go here if you have less than perfect credit. My experience was a nightmare. The only reason I m giving two stars is because the sales rep I worked with was nice enough to give me a ride home otherwise I would given you guys a 1. I completed a shop click drive application (included a credit application) before I arrived at the dealership to save time. I arrived at 12:15pm. I test drove the used car I was getting, had my down payment of 20%, paystubs, proof of residence, proof of checking, you get the idea. The sales rep wanted me to submit an additional credit application because the one I completed didn t show up in the system. The confirmation email I received after submitting my application listed David Moe as the contact person and there seems to be no David Moe at the dealership. Somehow my shop click drive application was found after I had to be very firm about not wanting to complete another credit application. I provided all the necessary documents and was given the assurance everything was ready to rock and roll and I would be in my vehicle shortly. I went ahead and added insurance to the car as directed by the sales rep.

Around 3:45 the sales rep let s me know he appreciates my patience and sorry it s taking so long. I was very understanding that a car buying process can take some time and let him know it s ok I can wait.

He proceeds to tell me he is off at 5:30 but will make sure another sales person assists me but that everything should be complete within the next hour. The banks were being very slow to respond. Close to 5pm he returns and says the banks are hesitant to finance because of the miles on the car and my credit history but that the finance manager will be working on my deal through the evening and give me a call first thing tomorrow morning. At this point I m almost in tears because I know my credit isn t the greatest and I m compromising my job because I need a vehicle to do my work. I was given the confidence I would be leaving with the car the same day and didn t arrange a way to get home because I took a lyft to the dealership. Kyler was kind enough to offer me a ride home.

This morning I did not receive a call. I waited until 10am and decided to call myself. Luis said he would give me a call within 30 mins and did not.
I called back at 11am and cancelled the sale. This was the worst experience I ve ever had with a dealership. It s better to be honest with people then to keep their hopes high with no follow up. I will never recommend this place.