I have never had a worse experience with a company...

I have never had a worse experience with a company in my life and the saga continues. The contractor arrived to clean my gutters. At beginning of job, he went up to my attic and proceeded to STICK HIS FOOT THROUGH MY CEILING. I understand, mistakes happen. But here it is almost a month later and my ceiling is still not repaired. True, three weeks after the contractor stuck his foot through my ceiling, a worker called and came by my house at 9:30 PM (after promising to come in the late afternoon). This was after he had cancelled the weekend before. A week later, after many promises, he has still not returned. One excuse after another. To make matters worse, the company demands that the worker who made the hole repair it on his own time and dollar. They wouldn't think of sending one of his co-workers or sending him out to complete the repair during regular work hours. After all, they have already received my check for the gutter cleaning. They don't give a damn about the customer. I can't even give this company one star and I suspect that we will be in court with them soon, suing to pay for repairs we will have to get another contractor to complete.