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Faizur Rahman

3 years ago

The new car sales department is simply horrible an...

The new car sales department is simply horrible and discriminatory. I bought 2 new cars from here and the sales guy named ken Adkins simply do NOT return my call. I called 3 times and he intentionally ignored me. So I confronted with him today by visiting this place with a manager and he simply lied by saying he called me back. The manager is also NOT helpful, rather than asking the sales guy he simply trying to say it is OK that I didn t get the call, NO apology, their service department is nice, I worked with Kyle and he is simply amazing. By not getting the call back from the sales guy, I have to spend $600 which is NOT acceptable at all, I simply do NOT deserve any respect and I don t get any service because to them, I can t drive Lexus!!! That s what it sounds like, but from Lexus grapevine

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