Jordan

Review of Hansen Ford

update: feb 26 2018

update: feb 26 2018
after speaking with Grant in service my complaints were dealt with in a professional manner and I was assured that any further issues i have on future visit will be dealt with properly by him or the other service manager.I am going to return for my regular oil changes and other service. Thank you for addressing my previous complaint.
My doors would not latch closed on my 2017 f150. Ford sent out a recal so I brought my vehicle in. Ford didn't have a solution so I had to wait three weeks for the parts. I mentioned Ford canada told me to ask about a complimentary rental until the parts came in but Hansen Ford did not even mentioned it or offered it to me.