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kennedy Barnes

3 years ago

The absolute worst in terms of professionalism and...

The absolute worst in terms of professionalism and character. Let me first say this is probably not a great job, the people they work with are not easy to deal with I am sure. When I have called them back they are rude and really unsure of how to do their job. I have paid a bill and told them so on multiple occasions. My outstanding balance was paid on the exact same day I received the bill. I paid it electronically online through an FSA account and did so whilst speaking to them. I have provided them not only with the cashed check but the transaction number from my bank and their bank and they still deny receiving payment. Unorganized, unprofessional and horrible institution.

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