Laura Keith

Review of The Hotel Galvez & The Tremont...

The building is absolutely charming, the staff ver...

The building is absolutely charming, the staff very attentive and professional, and the room, although small, was adequately furnished. While it was mostly clean, it wasn't as clean as the two other hotels we stayed at this trip.
Having a "doorman" was a lot of fun, and they were all very helpful
The bar was great, although the bartender was a little too busy for us as the hotel was hosting a wedding that night. The hotel was also a little noisy that night--wedding guests celebrating.The rooms have enchanting "balconies" that open to the lobby/ bar area below, but unfortunately soundproofing suffers slightly as a result.
The room's temperature could not be controlled, or at least, as far as we could figure out. The thermostat said 69 but the still air (even with the gorgeous high-ceiling fan running--maybe it was too high to work well?) and the humidity made the room feel close, too warm, and sticky, making it a little hard to sleep comfortably.
The shuttle wasn't as convenient as it was at one of the "3 star" hotels we stayed with earlier this trip, and it ran 45 minutes late to pick us up for our cruise, so we didn't get to arrive as early/ get oriented/ settle in as we would have been able to otherwise.
The cleanliness of the hallways and elevators was not so great. The elevators themselves were awesome--the rear wall was glass so as one goes up and down one has a view of the bar and lobby. But the elegant carpets in the elevators and the halls looked like they had not been vacuumed for quite some time. Also we had a water glass (left by a previous guest, I assume) sitting just outside our door from the time we checked that was still there when we checked out, and I noticed that there were a lot of other such glasses along the edge of the hall that seemed to be there for the duration of our stay.