Staff moves at a snail's pace, with no sense of ur...

Staff moves at a snail's pace, with no sense of urgency, whatsoever. I ordered at 12:26, and didn't get my food until 12:45. I heard a staff member ask about my food 3 times and no one answered her until the 3rd time, then it was still 2-1/2 minutes. When I got back to work, the sandwich that I ordered that took so long was cold and greasy. I work 4 minutes away from this BK.