Chris Jon

Review of Palm Bay Marina

First time getting service done there and will be ...

First time getting service done there and will be my last. 20 plus days for 3 hr repair. They only have one tech so you are at the mercy of his personal time off. All staff is very friendly however they do not provide you will status updates so you will be reaching out yourself for updates and they do not have call waiting so good luck with getting anyone on the line when they are busy. Even if you leave them with detailed information, they will not follow your request. And they will purchase parts prior to constenting with you which I thought was completely illegal but whatever. I can say I am pleased to have my boat back in good running condition but I am not pleased with the overall experience and I am also left with the burden of purchasing new mounting hardware for something that I had replaced that I was planning to keep and reuse or sell in the future...