Jonathan Held Review of Hoffman's Fine Pastries
Called early today (6/25) and asked to know if the...
Called early today (6/25) and asked to know if they had any cakes available. They told me they had a "messed up" cake that was peach with butter cream and vanilla filling. It wasn't my first option but then again, I didn't have many options, so I tell them I'll take it and swing by at ~6 PM. Lady gives me someone else's "messed up" cake and then has the audacity to charge me full price. I was taken aback. Are you kidding me? I will never go back. I do them the favor of taking this messed up cake off their hands (would have been trashed that night) and then get charged as if I had bought a custom cake? I should have told them to keep the cake and put it somewhere less pleasant. This is definitely not the way to run a business if you're looking to grow your customer base.

Comments: