Not good at all. The place is nice but they charge...

Not good at all. The place is nice but they charge me twice. Why? They said there was 2 reservations under my name, so they charge me one room pluss the non show off for the second one..... I show off, I made my check inn on Oct 13th. Everything looks fine. Nobody told me there was a second reservation, for the same day, under my name.... Next day, check out, same as the previous day, everything was fine, I get my bill and paid it. Nobody told me there was another roon to be paid, which obviously was a system problem or in the worst case clearly a mistake. I only realized about the double charge now when I receive my credit card balance... Now, I called the hotel and already had to speak with couple of persons before reach the correct department. Eventhough the person there can not make desisions so need to check wit the boss. Don't know how many days I will have to wait for an answer, neither for the money back, but at the end it's a lost of time and a unconfortable experience made by the hotel mistake. Again, even if was not the hotel mistake, how they do not realized on the same day of my check inn/out about the double booking..... I only have one name and one Credit Card... Bad post sale service.