Although i really enjoy their selection of shows ,...

Although i really enjoy their selection of shows , i was very disappointed from my customer care experience there. I had an invitations for a show i could not make it on that day i called to ask 3 times or more to reschedule she never gave a clear answer. Promised to call back and never did ... such a shame they do not care whatsoever i end up missing it and never used them ... i regularly used to go watch there