Greg Colbourn

Review of Carpenters Solicitors

Absolutely useless. Avoid.

Absolutely useless. Avoid.

As seems all too common, I've found it impossible to get hold of them. My case was passed to a new handler every couple of months. Seems like at each point, an intern did 5 mins work on it, then dropped it! I d get an email, reply straight away, then not hear anything for over a month (after having to chase things up multiple times). Finally got a payout for what was a straight forward open-shut case (third party admitted fault, dash cam evidence, police corroboration), a year and a day after the accident!

Really wish I'd had the sense of mind to shop around a bit (or even take on the case myself - a simple relatively minor RTA with one third party at fault - probably could ve got double the money in half the time doing it myself!), but of course they get you on the phone and press-gang you into going with them when you're still in shock straight after the accident!