Without good customer service a company will not g...

Without good customer service a company will not get my vote. Filson has amazing products but the worst customer service (no one is on the same page) and horrible shipping policies (I placed an order over a week ago). It is easier to get something done through the bureaucracy of the government than it is with this company via phone or chat. Fix it Filson. You charge enough to provide good service and a good product.