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APRIL MILTON

4 years ago

I took my son in with extreme lower right abdomina...

I took my son in with extreme lower right abdominal pain in the middle of the night. Waiting room was packed. Signed in and waited. Made it to triage and they drew blood and took urine. Sent back to wait more, my son in agony. I learned no one had been seen for 12 hours. No one knew what was going on but no patients were being taken back. I was told I was looking at at least a 14 hour wait. Even with the drive Jacksonville, really any where else was a better option then SGMC. Nurses and employees were standing around on phones and talking. Told them I was leaving after 2 hours. Their response a big smile and have a nice night. Now I have a bill and they didn t help me, on my bill it says they hope my recent visit upheld their commitment to outstanding care and exceeded my expectations in patient service. No, not at all. They showed how little they care at all. This is my fifth horrible experience with them. Thankful I m moving. Honestly, if you can do it drive anywhere else!

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