Cuiting Zhu

Review of Nova Guides, Inc.

DO NOT RENT FROM THEM! YOU LL ENDUP PAYING MORE TH...

DO NOT RENT FROM THEM! YOU LL ENDUP PAYING MORE THAN JUST RENTAL PRICE!

We went out this morning on a avalanche risk considerable day. Probably got 3ft of snow in the last 48 hours, we see avalanches on almost EVERY slope. We helped 3 sleds getting unstuck that rented from NOVA.

The guys we helped to get unstuck from NOVA DO NOT HAVE ANY SAFETY GEAR. No beacon, no shovel while it s avalanches EVERYWHERE. They don t even have straps. While we are helping, the guide from NOVA Snowcat came up and saying he got it, we can leave. So we did. After 10 minutes, we turned around, and apparently the snow cat guide from NOVA did not help much, because both sleds are still stuck! And they just left with the snow cat! Honestly all they need to do is use the strap we have on those sleds, then just use the cat to pull it out, won t even take 5 minutes!!

They WANT TO CHARGE YOU FOR EVERYTHING!! They CHARGE if you get stuck!! And the machines for rental, have tiny little track on the snowmobile, and it does not have a lot of power either, ANYONE left trail on that machine would get stuck. Everyone we helped today, all did not left the trail internally, the shoulder of the trail is soft, you can literally get stuck 10 feet away from the trail and NOVA will be happily to charge you for that!

We got very concerned that people just get into backcountry on rental sleds WITH OUT SAFE GEAR!! YOU COULD DIE!!!! Every year there are dozens of people getting killed by avalanche in backcountry, without safety gear, your survival rate is extremely low. NOVA rent to so many people every year WITHOUT SAFETY GEAR!!