Visited Audi ayr Friday 2nd November 2018. Booke...

Visited Audi ayr Friday 2nd November 2018. Booked my car in for a diagnostics at 10am. Explained I wasn't from the area ayr, live in Glasgow but my driving school was in ayr. Was told would look at my car ASAP. I had to walk about ayr for several hours, no communication. Called a few times asking for an update as my mobile was low on battery . Spoke to Brittany, she repeated they will call u even though I explained again my battery was low. Ended up at Audi late afternoon and said I would wait. Was offered nothing ie a coffee, toilet facilities or any up dates, had to approach the reception and ask. Eventually after 7 hours Jason sat down telling me there was no definite fault although several things could possibly be wrong. Guessing game with out rageous prices quoted. No diagnostics report given when left just there prices
Was told by Jason he would email me the full report on the Monday

Carol gibney local driving instructor