At pickup, the experience was phenomenal. But whe...

At pickup, the experience was phenomenal. But when I checked out, they charged me for the upgrade they said that were providing for no extra charge and charged 44% higher in refueling the car than what they said they would if I didn't return it full. In the sales persons words, if you want to return it empty, our gas cost is $.10 less than gas in the surrounding area. Again, great service but poor follow-through on what they said I would be charged. Still waiting to see if they are going to adjust the charges...