Have been twice to this establishment.

Have been twice to this establishment.
First time round we were extremely disappointed, we had been given a voucher to use there.

My partner was recommended the steak, which he asked to be cooked rare, this arrived burnt to a cinder and when I tasted it, I was unable to chew this, I can only compare it to trying to eat rubber.
Due to this, the waitress said we could have a desert free of charge and so we ordered the apple pie with ice cream, however when this arrived it was uncooked.
It is an extremely beautiful place, with a gorgeous interior, however the food is below any type of expectations we had and if it hadn't been for the fact that we had a voucher I would have refused to pay for anything we had that evening.
Since then we have only been for drinks as I fear we will be disappointed once again.