D
D. Review of Novotel NY Times Square Hotel
Check in took way longer than average as there was...
Check in took way longer than average as there was only 1 receptionist. The receptionist was probably overworked which was why she was acting kind of unfriendly. There is no complimentary water anywhere in this whole hotel! You'd have to go to the one vending machine located inside the gym...seriously? The lobby was blasting Cardi B uncensored, very unprofessional. The room itself was clean and average, although the window was dirty. After I checked out, I found out that they overcharged my credit card by $100+. I called the hotel but they couldn't see the charge and told me I have to call back tomorrow for accounting department. Overall, it definitely wasn't a nice experience and will definitely stay away from this place.
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