The Elms was highly recommended by co-workers and ...

The Elms was highly recommended by co-workers and friends. With all of the recommendations, we decided it would be a great weekend getaway. Aside from the great recommendations of the hotel itself, the spa was the most praised. Although our trip was great, I couldn't help but feel disappointed with my spa experience. The Grotto was great and I am glad that I had the chance to experience it but I wish I could say the same for my massage. The massage was not worth what I paid for. Throughout the whole massage you could hear people walking and talking in the hallway but it sounded like they were in the room with you. We decided to have dinner at the restaurant for our last night there. The food was great but we were disappointed about our wait time. One of the waiters dropped another tables order and gave them our food which resulted with us having to wait an hour and a half, almost two hours, for our food. Other than that, the hotel is beautiful and the staff were very kind and helpful.