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neil hancock

4 years ago

Awful service, trying to get an email, letter or p...

Awful service, trying to get an email, letter or phone call from this 'legal' company is virtually impossible it seems, I'm not the type of person to pester but getting a reply is not much to ask for especially when YOU are making money out of my claim. My insurers recommended carpenters to me, I've also emailed them to ask why they insist on their customers use them.
I've contacted another solicitor about transferring my claim, and I will possibly be changing my legal representation. My claim has stood still since August and that is not acceptable but what annoys me most is that you don't make any effort whatsoever to update, reply or pull your finger out. Don't use this company would me my advice, they're a compensation claims factory rather than a solicitors

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