We've been using Marks Electrical for years. They ...

We've been using Marks Electrical for years. They always try to help as much as possible and don't try to push a sale. They're moving premises, so we're hoping for a really great showroom.
Unfortunately the attention given in the showroom does not extend to deliveries. Despite being given dates and times by them, our item did not turn up. An email and phone calls did eventually lead to our goods being delivered.