Niels Maier

Review of CTS Eventim, Hamburg/Bremen

Catastrophic customer service that doesn't deserve...

Catastrophic customer service that doesn't deserve its name. Unavailable by phone (+20 attempts) ... E-mails are answered with canned texts that do not match the request at all.
Event was canceled by the organizer, tickets sent in by registered mail, and nothing has happened for two months now. For me it is just before a lawyer and I will definitely not buy any more tickets here.