The infrastructure of the resort is absolutely gor...

The infrastructure of the resort is absolutely gorgeous, with simply beautiful rooms and halls. However, the service is in dire need of improvement. The staff was inadequately prepped for the weekend rush and basic demands took far too long to be met. The heat took quite a toll on us because of the sparse methods or facilities to stay cool. Furthermore, the animals were in a terrible condition, ridden with disease and thirst. We encountered an unfortunate incident of ducks mistreating each other due to them being in captivity that does NOT suit them. However, the few staff were polite and knowledgeable and on the whole, it was a memorable experience.