Cindy Hauser

Review of Toyota of Simi Valley

My experience here started off wonderfully. Chey g...

My experience here started off wonderfully. Chey greeted us and helped guide my husband and I to the available cars we were looking at. Everyone was incredibly friendly and warm. Marlin helped us get the financing together which was what I was most worried about. He was so easy to talk to and had a great energy. I have been researching a car for almost 2 years and finally decided to just upgrade the one I own. I am glad I choose here because they made the entire process easy and painless, no upselling, no pressure buying and no hidden fees or elaborate financials. My anxiety of buying a car was eased greatly with how relaxed and easy going the entire staff was. They all went above and beyond to make us feel so welcome and as they say 'part of the family' that I will be a lifelong customer as long as the current owner is there. Thank you guys for helping me pick out my new Rav4, I really appreciate it!