H

Hayley Knight

4 years ago

This place sucks!!!! It is the closest place for m...

This place sucks!!!! It is the closest place for my brother to go because of his LVAD device. They don't notify his wife or his mother (he has asked numerous times for them to call his mom and let her know what is going on) of anything that is going on. They removed 2 of his toes and didn't notify anyone, they moved him across the street to a facility for supposed physical therapy since they never did anything while he was in the hospital and never notified anyone they just moved him. They never treat him and get him well they just do the bare minimum and ship him out. They know that he has a very limited memory and can't see very well but the push paperwork in front of him and have him sign them. He has no idea of what he is signing. They were supposed to put him on a heart transplant list and never followed through with that....I would really like to know who to complain to because we can't seem to get any help. They call us on any given day and say he is being released that day and to come and get him. We live out of town at least 1 1/2 hours away and we are expected to drop everything to come and get him. They have called us and told us that they are sending a man who can't see or walk very well home on amtrak all by himself and instead send him on a bus and don't let us know, they have sent him home in a Taxi and never notified us he just showed up. They try to send him home without getting a home nurse program set up....this is just disgusting. If I could post this and not give them any stars I would. They don't deserve any.

Comments:

No comments