My business was removed from google maps listing a...

My business was removed from google maps listing after making it in to the 3rd spot. All other business in my category disappeared too except the guys that have been in the top 3 for years, now they are the only 3. My phones have gone dead. As a tow truck service we rely heavily on maps results as people are searching from a mobile phone while stuck on the roadside in most cases. I have spoken to someone a couple times to get answers that don't line up with the facts in my situation, sent in several emails and gotten no response. Customer support in India is giving text book answers.