Our initial salesman, Trey, was great but the expe...

Our initial salesman, Trey, was great but the experience was terrible from the time that we began talking price and one of Trey's bosses or coworkers took over. After that time, we spent 1-2 hours "negotiating" a price. Negotiating isn't the appropriate word, though, because they did not give one single dollar. Most of that time was spent (read: wasted) by them walking back and forth into a back office and then coming back to ask us again to give them a better offer.

It was a HUGE waste of our time. I don't mind if you're stuck on the advertised price but if that's the case, tell us upfront that you don't negotiate so we can leave if we don't like the advertised price.

They asked to run a credit application under the guise of getting me a better price. It came back showing great credit and only then did I see that they just wanted me to feel more invested in the process. They still refused to negotiate.

A few hours later I went to Gladstone Mazda and bought the exact same 2014 Mazda3 hatchback Grand Touring with 7,000 fewer miles (1,500 vs 8,500) for the price I offered Alan Webb. They negotiated with me and didn't waste my time so I recommend you visit them instead.