Oatlands House is owned by Navarra Venues. If you ...

Oatlands House is owned by Navarra Venues. If you read the reviews for Navarra Venues, you will see I am not alone in giving a poor review. Here is the nitty gritty:

WHERE IS THE PROFESSIONALISM?

1. We experienced a complete change in attitude once they got the first deposit from us. They complain about their late working hours making you feel like you are keeping them from going home, they rushed through our meeting and got really annoyed that we already had our own cake and florist organised. You sense they are only there to make commission.

MISTAKES WILL BE MADE ON YOUR NIGHT!

2. There is no consistency at this place. The person who deals with the financial side is different to the person you deal with when planning your day and again on your day the person is different again. What does this mean? Information is not passed over to the manager that is there on your day and details are missed. So communication is lost between the dj, manager, mc and things will go wrong. You don't think it will because they ask you to put everything in writing but it appears no one bothers to read it properly.

FORGET THE GARDENS - YOU CAN'T USE THEM

3. You don't have access to the gardens. Oatlands House told us that on your day you have full access to the grounds for photos, telling you that they just rotate couples around the gardens for photos.

No. That is not true. We were told on our day that we could only stay in one small spot for photos as they had other functions on that night. Bottom line is don't rely on this place for nice photos. Thank goodness we didn't!

THEY CHARGE YOUR TEENAGE GUESTS FOR ALCOHOLIC BEVERAGES

4. Our adult guests package included meals with alcoholic beverages. We had to pay the same amount for our teenage guests. When we asked for our 12 - 17 year old guests to be charged the adult package price that does not include alcoholic beverages, we were told this was not possible. So you essentially pay for a drinking package for teenagers that of course can not drink. If you have a few teenagers this adds up quite quickly.

THE ONE STAR

The one star goes to the cooks as the food is delicious and the waiters/waitresses who look after your guests. The portions are not large but they are filling and presented well.

THE FOLLOW UP

This place is purely about business. There is no follow up email after you day. No personal touch if you know what I mean. We got this from all other vendors from our day, everyone from our hairdresser to our photographer.

GOOGLE: NAVARRA VENUES REVIEWS

I think googling and reading the reviews for Navarra Venues is a very good idea. Your wedding day is a special day and you really don't want to have the same experiences as the people who left reviews.