I've been a customer for over 9 years at Essendon ...

I've been a customer for over 9 years at Essendon Mazda but will never take my vehicles there again. Seems like they are only interested in taking your money for a service, anything else is too hard.

I have booked twice to get my interior light replaced during the service and both times the work has not been done. Last time I called to confirm that the part will be there. I was assured it will be done and never was. I now have to wait over 1 month to get a globe replaced. Pretty average service.