julia wilkinson

Review of Mecure South Staffordshire Hat...

Absolutely rubbish hotel I would not recommend.

Absolutely rubbish hotel I would not recommend.
This is the 2nd time I've stayed and the 2nd time they've had no booking on the system even though I have a booking form!
I booked the hotel to host a workshop you'd think they didn't want the business as took days to finalise with the lady you need to speak to not being in!!! How do they function! After waiting for 20mins to check in after having no booking only to be found at the last minute 20 mins later, I went down to the bar to order a drink and some food as no phone in the room, even though they say they offer room service. An hour later no sign of the food so I rang from my mobile to be told there was a meal before mine then I was getting my order this is now nearly 9pm, no offer of that's on us for your wait and only a we are really busy excuse given so food duly cancelled!
Room itself is really old along with the bathroom, if I could have stayed in a caravan I'd have been over joyed rubbish rubbish rubbish on all counts !