J

JENNIFER WINN

3 years ago

I visit my grandmother often and overall it is oka...

I visit my grandmother often and overall it is okay. She has constant problems with her internet connection, which she PAYS for and has had them come to "fix" it several times. They seem to have many activities for the residents to participate in. Sometimes parking is difficult and I have to park in another lot and walk, hoping I won't get towed. Some of the staff are friendly and helpful, while others make it seem like we are bothering them or they don't want to be there, especially in the dining areas. My grandmother has also had problems with the home health care not doing what they should, so it is important for loved ones to frequently check in to make sure your family member is getting the care they need. Instead of focusing on making it appear like a resort they need to focus more on the residents.

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