I purchased a 2018 Dodge Challenger from them in F...

I purchased a 2018 Dodge Challenger from them in February 2021, The sales staff was great, no complaints there but when I needed assistance to get a copy of my trade in paperwork I could not get anyone to assist me. I finally got in touch with a general manager who said he would get me the paperwork I needed...that was Thursday and now it's Saturday and still no paperwork. Not to mention that attempts to get information on why I still have not received my car tags when the temporary expires in three days have proved unfruitful. Attempts to contact the General Manager again today resulted in a return to the infinite recording loop.