jose flores

Review of Victory Buick GMC

My experience at Victory was awful. Sales Reps act...

My experience at Victory was awful. Sales Reps acting very unprofessional using foul language as well as showing inappropriate pictures on cell phones which I did not appreciate. I would encourage for this facility to put their staff through some better communication skills as well as people skills. When I asked for their supervisor one would say they are in meetings while another would say they were out of town, contradicting one another just plain lying to my face. Service department were lazy and very unprofessional. Instead of helping me with what I needed, they completely ignored me and took their "lunch" making the customer wait for more than an hour! Finally someone came and helped me which took all of 5min! Kind of felt ignored, being that I had just bought a new $55K vehicle from them! Which was another horrible experience as well. They had me all day there without even asking if I wanted water or anything else. If anyone is looking for GM vehicle I would highly recommend going else where.